TENANT FAQS
Furnished or Partly Furnished – What does that mean?
  • Fully furnished-includes linens, kitchenware, appliances.
  • Furnished-includes furniture and appliances.
  • Partly furnished-includes appliances only.
  • Unfurnished-No furniture and no appliances.
Types of Buildings?

Townhouse, condo, single family home
What rental rate are you willing to pay?
  • Our monthly rental rates are a reflection of the area the home is located, the square footage of the unit, the exceptional condition we keep our units in and the current market for similar units. In looking for a unit consider where your priorities lie when calculating what you are willing to pay in monthly rent.
  • PET POLICY: We do charge an additional $50 a month on top of the listed monthly rental rate for EACH pet that lives in the unit.
How do I get to see a rental unit?
  • Properties can be viewed by calling the office during normal business hours M-F 9am-4pm and proving us with your contact information. Most units have a lockbox attached and may be viewed at your convenience. This way you may tour the unit at your own pace. We simply ask that you please lock up after yourself and return the keys to the lockbox when done.
  • BEWARE: Power to some units has been turned off, so to truly appreciate a unit’s potential and determine if it is a proper fit for your needs we advise you plan to visit the homes during the day.
How long does the application process take?

Once a potential tenant submits an application response times vary depending on what time of day the application is submitted, how many adults are looking to live in the unit and how long it takes to validate the information provided on the application via a credit check. Nevertheless, a potential applicant will be updated on the status of their application within 48 hours.
What is the application process?

Below is a diagram of our standard application process:
Gustafson Real Estate, LLC Rental Diagram
How much money do I need to move into a rental unit?

Once your application is approved we will contact you to set up an appointment during which we will meet with you face to face, go over the lease and answer any questions you may have. At this time we will require the current months rent which could be prorated and the security deposit.
How much is the security deposit?

The security deposit is calculated as one month’s rent.
What other expenses might I incur?

Other cost that are associated with moving include activation fees associated with turning on the utilities in a unit including electric, gas, water, sewer, phone, and cable as well as a refundable deposit for certain security keys.
I’m moving into a multi-unit complex, what should I do before I move in?

To ensure your transition goes as smoothly as possible and you begin your relationship with the other tenants on the right foot we offer the following suggestions. After you check in be sure to introduce yourself to the resident manager and or Register with the building manager. Be sure to reserve the elevator for your move in and call the utility companies to begin your service.
When is my rent due and where can I pay my rent?
How do I get help for a maintenance problem?
  • For new issues, please fill out a Maintenance Request.
  • To check on or update any submitted issues please call (808) 538.7368.
Why would my application be denied?

Although we do not have a minimum income required to apply for a unit. We recommend the total monthly income of the residents living in the unit be at least two times the monthly rent. The monthly income does not have to be from traditional employment but can be from various sources including housing allowances, retirement benefits, social security payments, alimony payments, child support payments, rental assistance programs ect. All sources of income need to be properly documented. If the sources of income are unable to be validated or if the verified income is less than 50% the unit's monthly rent and estimated utilities your application will be denied. Additionally, your application will be denied if you have any outstanding or unpaid collections, bankruptcies, foreclosures or legal claims including open court cases or citations.
Share by: